Wheel Pros has initiated a recall affecting certain Avix TrailTek RT tires in the 35×12.50R20LT size due to improper sidewall labeling. The faulty markings could mislead drivers about whether these tires are safe for highway use, creating a potentially dangerous situation on the road.

What is Being Recalled

The recall targets Avix TrailTek RT tires that bear incorrect labeling stating ‘Not for Highway Use’ on their sidewalls. This misleading designation does not accurately reflect the tire’s intended use and fails to comply with Federal Motor Vehicle Safety Standard No. 110, which governs tire selection and compatibility with vehicle rims.

Drivers who purchased these tires based on the incorrect labeling could unknowingly operate vehicles in ways that increase crash risk. The problem stems from manufacturing and labeling errors that slipped through quality control, affecting an unknown number of units in the marketplace.

Safety and Compliance Issues

customer service representative helping driver
Photo by Charanjeet Dhiman

Federal safety standards exist to protect consumers by ensuring clear communication about tire capabilities and proper usage. When a tire carries incorrect labeling, it undermines consumer confidence and can lead to improper vehicle operation. A driver seeing ‘Not for Highway Use’ might avoid using perfectly safe tires on regular roads, or conversely, might use tires incorrectly if the labeling is reversed from reality.

The violation of FMVSS No. 110 is a serious matter because this standard specifically addresses how consumers select replacement tires and rims. Proper labeling is essential for safe vehicle operation. If you own a tire that was recently purchased and you’re unsure about its labeling, checking the sidewall against the vehicle’s tire placard and owner’s manual is always wise.

What Buyers Should Do

According to Wheel Pros, the company has already replaced all affected tires at no charge to owners. If you believe you purchased one of these mislabeled Avix TrailTek RT tires in the specified size, you should contact Wheel Pros customer service immediately at 800-959-1969. The company will verify whether your tire is part of the recall and arrange for a free replacement if necessary.

Keep your original purchase receipt or order confirmation handy when you call, as this will help expedite the process. Wheel Pros has committed to making the replacement straightforward and accessible for all affected customers.

What This Means for the Tire Market

vehicle tire replacement process
Photo by Jimmy Nilsson Masth

This recall serves as a reminder that even established tire products can have manufacturing issues. Consumers shopping for replacement tires should always verify labeling matches their vehicle’s specifications before purchase. The tire industry’s regulatory oversight, while sometimes appearing burdensome, exists precisely to catch problems like this before they create widespread safety hazards.

For those actively in the market for new tires, it’s worth knowing that the tire retail landscape continues to evolve. Les Schwab has expanded into Arizona with two tire shop acquisitions, giving consumers in that region additional shopping options. Major tire manufacturers are also investing in innovation, with tire makers expanding global sponsorships and brand visibility through 2030.

Shopping Tips Going Forward

When purchasing replacement tires, always cross-reference the tire’s specifications with your vehicle’s tire placard, typically found on the driver’s side door jamb. Verify that load ratings, speed ratings, and size designations match your vehicle’s requirements. Never rely solely on what a salesperson tells you; review the physical tire or detailed product specifications yourself.

If a tire’s labeling seems unclear or contradictory, ask the retailer for clarification before completing your purchase. Retailers are required to provide accurate information, and reputable shops will welcome your questions.

If you own one of the mislabeled Avix TrailTek RT tires, acting quickly to arrange your free replacement ensures your vehicle operates safely. Reach out to Wheel Pros at 800-959-1969 to confirm whether your tire is affected and to schedule replacement at a convenient location.